Contacts (CRM)

Know every customer like they're your only customer

Every call, text, email, and job—all in one place. See the complete history before you pick up the phone. Stop asking customers to repeat themselves.

CRM showing customer history and communications
Sarah Johnson

Sarah Johnson

Customer since 2019

VIP customer – always prioritize

Tagged

AC maintenance scheduled for Dec 28

Just now

Called about thermostat issue

Dec 15

Has nervous dog named Max – enter through side gate

Tech note

Review request sent – 5 stars received!

Nov 30

How It Works

Simple steps to transform how you handle customer interactions

1
Everything Logged Automatically

Calls, texts, emails, and job details are captured without you lifting a finger.

2
Rich Customer Profiles

See the full picture: contact info, properties, equipment, communication history, and team notes.

3
Instant Context

When a customer calls, see their entire history before you answer. Know exactly who you're talking to.

What Makes CRM Different

Built specifically for service businesses, not generic software adapted for trades

Complete Customer History

See every interaction at a glance—calls, texts, jobs, notes, and equipment info.

Automatic Logging

Every call and text is logged automatically. No manual data entry required.

Property & Equipment Tracking

Know what's installed at every property. Age, last service, warranty status—all tracked.

Team Notes & Tags

Your tech's notes become visible to your whole team. Tag VIPs, flag special instructions.

Everything You Get

All the features you need, none of the complexity you don't

Complete customer history at a glance
Automatic logging of all communications
Property-level and contact-level views
Team notes visible to everyone
Customer tags and segments
Mobile access from anywhere

Common Questions

Everything you need to know about CRM

Ready to know answer every customer like they're your only customer?

See exactly how CRM would work for your business. We'll show you a live demo with your actual services and scenarios.

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