SMS Inbox

Every conversation in one place

One unified inbox for all your text conversations—AI-handled and manual. See the full thread, jump in when needed, and never lose track of a customer conversation.

1

Inbox for everything

How It Works

Simple steps to transform how you handle customer interactions

1
All Messages Flow In

Every text conversation—AI and manual—appears in your unified inbox.

2
See Full Context

Customer history, job details, and previous conversations are right there.

3
Respond or Let AI Handle It

Jump in when you want, or let AI continue handling the conversation.

What Makes Inbox Different

Built specifically for service businesses, not generic software adapted for trades

Unified Conversation View

All SMS conversations in one place. AI-handled and manual threads side by side.

Jump In Anytime

AI handles the conversation, but you can take over with one tap whenever you want.

Full Context Always

See the complete conversation history, customer record, and job details right in the inbox.

Team Collaboration

Assign conversations to team members, add internal notes, and collaborate on responses.

Everything You Get

All the features you need, none of the complexity you don't

Unified inbox for all text conversations
AI and manual conversations together
Take over from AI with one tap
Full customer context in every thread
Team assignment and collaboration
Search and filter conversations

Common Questions

Everything you need to know about Inbox

Ready to answer every conversation in one place?

See exactly how Inbox would work for your business. We'll show you a live demo with your actual services and scenarios.

Free 15-minute demoNo credit card requiredTalk to a real human