Account Suspended Due to Billing - How to Restore
Restore your suspended Local Business Pro account by resolving billing issues. Pay overdue invoices and update payment methods.
Quick Answer: Go to Account > Billing, update your payment card if needed, then pay all overdue invoices. Your account will be restored once payment is successful.
Why Accounts Get Suspended
- Multiple failed payment attempts - Card keeps declining
- Expired card not updated - No valid payment method
- Invoices overdue for extended period - Unpaid bills
Step-by-Step Restoration
- Log in to your account (you can still access billing)
- Navigate to Account > Billing
- Check the Account Status Alert for specific issues
- If card is invalid, add a new payment card
- Find all overdue invoices in the table
- Click Pay on each overdue invoice
- Once all invoices are paid, service restores automatically
Frequently Asked Questions
Q: How long until service is restored?
A: Service typically restores within minutes of successful payment.
Q: What happens to calls during suspension?
A: Calls go to your backup voicemail until service is restored.
Bizzy Can Do This For You
Instead of doing this manually, just tell Bizzy:
"Help me restore my suspended account"Or navigate to: Account > Billing
Tags:
Was this article helpful?
Related Articles
Updating Billing Information
Change payment methods, update card details, and manage billing contacts.
Payment Failed or Card Declined - How to Fix
Fix payment failures and card declined errors in Local Business Pro. Update payment methods and resolve billing issues quickly.
Understanding Your Subscription
Plans, pricing, and what's included in each subscription tier.
Last updated: February 1, 2025