Transactions Not Showing in List - How to Fix
Fix issues when payment transactions don't appear in Local Business Pro transaction history.
Quick Answer: Transactions may be hidden by date range or status filters. Adjust the date range to include the transaction date and reset the status filter to show all transactions.
Common Causes
- Date range filter - Transaction outside the selected period
- Status filter - Showing only certain transaction types
- Processing delay - Recent transaction still syncing
- Search active - Previous search limiting results
Step-by-Step Fix
- Navigate to Payments > Transactions
- Clear any text in the search box
- Set the Status filter to All
- Expand the Date Range to include when the transaction occurred
- Refresh the page
- If a recent transaction, wait a few minutes and refresh again
Frequently Asked Questions
Q: How long does it take for transactions to appear?
A: Most transactions appear within minutes. If a transaction hasn't appeared after an hour, verify the payment was processed successfully.
Q: Why would a customer payment not show?
A: The payment may have failed. Check with your payment processor for the transaction status.
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Last updated: February 1, 2025