Understanding Your Billing Charges and Line Items
Learn what each charge on your Local Business Pro invoice means. Understand subscription fees, overage charges, and billing details.
Quick Answer: Your invoice includes your monthly subscription fee, any overage minutes used beyond your plan, and applicable taxes. Click any invoice in Account > Billing to see detailed line items.
Common Invoice Line Items
- Monthly Subscription - Your plan's base price
- Overage Minutes - Minutes used beyond plan limit (if any)
- Prorated Charges - Partial month charges for mid-cycle changes
- Credits - Any account credits applied
- Taxes - Applicable sales taxes
Viewing Invoice Details
- Navigate to Account > Billing
- Find the invoice in the Invoices table
- Click to open invoice details
- Review each line item and amount
- Check the billing period dates
Frequently Asked Questions
Q: Why is my bill higher than expected?
A: Usually due to overage minutes. Check your Minutes Used chart to see usage patterns.
Q: What's a prorated charge?
A: When you upgrade mid-cycle, you pay the difference for the remaining days at the new rate.
Bizzy Can Do This For You
Instead of doing this manually, just tell Bizzy:
"Help me understand my bill"Or navigate to: Account > Billing
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Last updated: February 1, 2025