Step-by-Step: Customizing Your Chat Widget Greeting
Customize the initial greeting message your AI shows to website visitors in Local Business Pro's chat widget.
Quick Answer: Go to Connect > Website Chat > Edit Style, find the Initial Message field, type your custom greeting, and save. Visitors will see your personalized welcome message.
What You'll Learn
A compelling greeting encourages visitors to start a conversation. Customize it to match your brand voice and prompt engagement.
Customizing the Greeting
- Navigate to Connect > Website Chat
- Click the Edit Style button
- Find the Initial Message field
- Type your custom greeting (keep under 100 characters)
- Preview how it looks in the widget preview
- Click Save to apply the change
Effective Greeting Examples
- "Hi! Looking for a quote? I can help with that."
- "Welcome! How can I assist you today?"
- "Questions about our services? I'm here to help!"
- "Need to schedule an appointment? Let's chat!"
Frequently Asked Questions
Q: What length works best for greetings?
A: Keep greetings under 100 characters for best display. Short, friendly, and action-oriented works best.
Q: Can I change the greeting seasonally?
A: Yes! Update your greeting for holidays, promotions, or seasonal services to stay relevant.
Bizzy Can Do This For You
Instead of doing this manually, just tell Bizzy:
"Help me customize my chat greeting"Or navigate to: Connect > Website Chat
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Last updated: February 1, 2025