Voicemail vs AI Receptionist - When Each Is Used
Understand when callers reach voicemail vs the AI receptionist in Local Business Pro. How the backup system works.
Quick Answer: The AI receptionist handles calls normally. Voicemail is a backup that only activates if the AI is temporarily unavailable due to technical issues.
How It Works
- AI Receptionist - Primary call handler, answers 24/7
- Voicemail - Backup only, activates if AI is offline
- Rare occurrence - AI is highly reliable; voicemail rarely used
- Safety net - Ensures callers always get a professional message
Frequently Asked Questions
Q: Can I force calls to go to voicemail?
A: The system is designed to use AI; voicemail is automatic backup only.
Q: How often does AI go offline?
A: Very rarely - the system is built for high availability.
Bizzy Can Do This For You
Instead of doing this manually, just tell Bizzy:
"What's the difference between voicemail and AI?"Or navigate to: Conversations > Voicemail
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Last updated: February 1, 2025