How-To GuideBeginner10 min read

Complete Local Business Pro Setup Guide for HVAC Companies

Step-by-step guide to setting up Local Business Pro for HVAC businesses. Configure AI for heating and cooling calls.

Quick Answer: This comprehensive guide walks HVAC companies through setting up Local Business Pro, from business details to AI configuration, offerings, custom records for equipment, and automations specific to heating and cooling businesses.

Why HVAC Companies Love Local Business Pro

  • 24/7 emergency call handling - Never miss an AC emergency
  • Equipment tracking - Track units by brand, tonnage, age
  • Seasonal demand - Handle summer and winter rushes
  • Service history - Know each unit's maintenance history

Step 1: Business Details Setup

  1. Go to Settings > Business Details
  2. Enter your HVAC company name
  3. Set hours (consider 24/7 for emergencies)
  4. Define your service area by zip codes or radius
  5. Upload your logo for estimates and invoices

Step 2: Configure HVAC Offerings

  • AC Tune-Up - 1 hour duration, fixed price
  • Heating Tune-Up - 1 hour duration, fixed price
  • AC Repair Diagnostic - 1 hour, leads to estimate
  • Furnace Repair Diagnostic - 1 hour, leads to estimate
  • Emergency Service - Premium pricing, 24/7 available
  • New System Installation - Quote-based pricing

Step 3: Create HVAC Equipment Records

Create a custom record template for HVAC units with fields for: Brand, Model, Tonnage, SEER Rating, Install Date, Refrigerant Type, Location (upstairs/downstairs), and Serial Number. Enable AI extraction so these details are captured during calls.

Step 4: AI Receptionist Configuration

  • Set personality to professional and empathetic (customers may be uncomfortable)
  • Configure emergency detection for AC failures in summer heat
  • Train AI on common HVAC terms: compressor, refrigerant, thermostat
  • Set up qualification questions: unit type, age, symptoms

Step 5: HVAC-Specific Automations

  • Emergency alert - Notify on-call tech for after-hours emergencies
  • Seasonal reminder - Remind customers about tune-ups
  • Filter replacement - Follow up 3 months after service

HVAC Success Tips

  • List all brands you service in your AI knowledge base
  • Set realistic emergency response times
  • Track equipment age for replacement recommendations
  • Use seasonal pricing for tune-up specials
Bizzy Bot

Bizzy Can Do This For You

Instead of doing this manually, just tell Bizzy:

"Help me set up for HVAC"

Tags:

hvacindustry-guidesetupheating-coolingair-conditioning

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Last updated: February 1, 2025