Team Member Can't See a Feature - Check Their Role
Fix issues when team members can't access certain features in Local Business Pro due to role permissions.
Quick Answer: Missing features usually mean the team member's role doesn't have permission. Check their role and upgrade to Editor or Admin if they need more access.
Role-Based Access
- Viewers cannot create or edit, only view
- Editors can create/edit but not manage team or billing
- Admins can access everything except owner-only features
Checking and Changing Roles
- Navigate to Account > Team
- Find the team member
- Check their current role badge
- If they need more access, click their card
- Update their role to Editor or Admin as appropriate
- Save the change
- Have them refresh their browser to see new features
Frequently Asked Questions
Q: A team member needs access to one feature but shouldn't have full Editor access. What do I do?
A: You'll need to choose the role that best fits. If they need to create content, Editor is required even if some features are more than they need.
Q: Changes don't show immediately. What's wrong?
A: Ask the team member to refresh their browser or log out and back in to see updated permissions.
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Last updated: February 1, 2025