Team Member Forgot Password - How They Can Reset
Help team members reset their Local Business Pro password when they can't log in.
Quick Answer: Team members can click "Forgot Password" on the login page, enter their email, and receive a reset link. They don't need admin help to reset their own password.
Password Reset Process
- Go to the Local Business Pro login page
- Click Forgot Password
- Enter your email address
- Click Send Reset Link
- Check email (including spam) for the reset link
- Click the link and create a new password
- Log in with the new password
If Reset Isn't Working
- Check spam/junk folder for reset email
- Verify using the correct email address
- Wait a few minutes and try again
- Contact an admin if issues persist
Frequently Asked Questions
Q: Can admins reset someone else's password?
A: Admins cannot directly reset other users' passwords. Team members must use the self-service reset process.
Q: How long is the reset link valid?
A: Reset links typically expire after a few hours. Request a new link if the old one has expired.
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Last updated: February 1, 2025