Chat Icon Options and Customization Guide
Choose and customize the chat widget icon in Local Business Pro from receptionist avatar, paper plane, or conversation bubbles.
Quick Answer: Go to Connect > Website Chat > Edit Style, find the Chat Icon section, and choose from Receptionist (your AI's avatar), Paper Plane, Comment Bubble, or Discussion icons.
Available Icon Options
- Receptionist - Shows your AI's configured avatar photo for a personal touch
- Paper Plane - Classic chat/messaging icon
- Comment Bubble - Single conversation bubble
- Discussion - Multiple bubbles suggesting conversation
Choosing the Right Icon
- Navigate to Connect > Website Chat
- Click the Edit Style button
- Find the Chat Icon section
- Click through the options to preview each
- Select the icon that best fits your brand
- Optionally adjust the Background Shape (circle or square)
- Click Save to apply
Frequently Asked Questions
Q: Which icon converts best?
A: The Receptionist avatar often performs well as it gives a personal, human feel. Test different options to see what works for your audience.
Q: Where does the avatar come from?
A: The Receptionist icon uses the photo configured in AI Logic > Receptionist settings.
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Last updated: February 1, 2025