Step-by-Step Guide: Configuring Business Hours Correctly
Set up your business hours in Local Business Pro so your AI receptionist and scheduling work correctly.
Quick Answer: Navigate to AI Logic > Business Details > Business Hours. Set opening and closing times for each day using the dropdowns. Mark non-working days as 'Closed' and use 'Open 24 Hours' for around-the-clock availability.
Why Business Hours Matter
Your business hours affect multiple features: your AI tells customers when you're available, scheduling respects your operating times, and after-hours behavior can differ.
Step-by-Step Configuration
- Navigate to AI Logic > Business Details
- Scroll to the Business Hours section
- For each day of the week:
- Select the Opening Time from the dropdown (times in 30-min increments)
- Select the Closing Time from the dropdown
- For days you're closed, select Closed
- For 24-hour availability, select Open 24 Hours
- Click Save Changes when done
Common Configurations
Standard Office: Mon-Fri 8:00 AM - 5:00 PM, Sat-Sun Closed
Extended Retail: Mon-Sat 9:00 AM - 9:00 PM, Sun 10:00 AM - 6:00 PM
Emergency Service: All days Open 24 Hours
Half-Day Saturday: Mon-Fri 7:00 AM - 6:00 PM, Sat 8:00 AM - 12:00 PM, Sun Closed
Frequently Asked Questions
Q: What if my hours vary by season?
A: Update business hours when seasons change. Set a calendar reminder to review hours quarterly.
Q: Can I set lunch breaks?
A: Currently hours are set as a continuous block. For lunch closures, consider noting it in your AI's FAQs.
Q: Do business hours affect when my AI answers?
A: Your AI answers 24/7 but can behave differently after hours based on your configuration.
Bizzy Can Do This For You
Instead of doing this manually, just tell Bizzy:
"Help me configure my business hours"Or navigate to: AI Logic > Business Details
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Last updated: February 1, 2025