Peak Call Time Chart Showing Wrong Data? Timezone Fix
Fix incorrect Peak Call Time data in Local Business Pro dashboard when call times don't match your business hours.
Quick Answer: Peak Call Time displays are based on your business timezone setting. Verify your timezone is correctly set in Settings > Business Details to ensure accurate call time reporting.
Common Causes of Wrong Times
- Timezone mismatch - Business timezone set incorrectly
- Browser timezone - Your browser and business timezone differ
- Recent timezone change - Settings changed but cache not cleared
- Daylight saving time - Transition periods may show offset
Step-by-Step Fix
- Navigate to Settings > Business Details
- Find the Timezone setting
- Verify it matches your actual business location timezone
- Save any changes
- Clear your browser cache
- Return to the Dashboard and refresh
- Peak Call Time should now display in your correct timezone
Frequently Asked Questions
Q: Does timezone affect when my AI is available?
A: Yes, your business hours settings use your configured timezone. Ensure both timezone and hours are set correctly.
Q: I have customers in multiple timezones. Which should I use?
A: Use your business's primary location timezone. The dashboard will show when calls come in relative to your operations.
Bizzy Can Do This For You
Instead of doing this manually, just tell Bizzy:
"Help me fix my timezone settings"Or navigate to: Settings > Business Details
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Last updated: February 1, 2025