TroubleshootingBeginner4 min read

Dashboard Data Not Loading - How to Fix

Fix dashboard loading issues in Local Business Pro when charts and metrics don't display or show spinning indicators.

Quick Answer: Dashboard loading issues are typically caused by browser cache, slow connections, or date range settings. Refresh the page, clear cache, or adjust the date range to resolve.

Common Causes

Browser cache - Outdated cached data causing conflicts
Slow connection - Data taking too long to load
Date range too large - Too much data to process
Browser extensions - Ad blockers interfering with data loading
No data exists - No conversations in the selected period

Step-by-Step Fix

Refresh the page using your browser's refresh button
Try a shorter date range (Last 7 days instead of Last 90 days)
Clear your browser cache and cookies for Local Business Pro
Disable browser extensions temporarily, especially ad blockers
Try a different browser to rule out browser-specific issues
Check your internet connection stability
If issues persist, contact support with your browser details

Frequently Asked Questions

Q: Why does my dashboard show zeros?
A: If you're new or have no activity in the selected date range, metrics will show zero. Adjust the date range or check after your AI has handled some conversations.

Q: How often does dashboard data update?
A: Dashboard data updates in near real-time, typically within a few minutes of new activity.

Tags:

dashboardnot-loadingtroubleshootingchartsmetrics

Was this article helpful?

Troubleshooting