TroubleshootingBeginner4 min read

Cannot Assign Team Member to Job? Check Permissions

Troubleshoot team member assignment issues for jobs in Local Business Pro.

Quick Answer: If you can't assign a team member to a job, check that they're added to your team, have active status, and have the necessary permissions. Also verify you have permission to edit job assignments.

Step-by-Step Troubleshooting

  1. Check that the team member is in Settings > Team
  2. Verify their status is Active (not deactivated)
  3. Ensure they have job access permissions
  4. Verify you have permission to edit jobs
  5. Refresh the page and try again
  6. Check for any error messages when assigning

Common Causes

  • Team member not added: They need to be in your team list
  • Deactivated account: Their access was turned off
  • Permission issue: They or you lack required permissions
  • Role restriction: Their role doesn't include job access

Frequently Asked Questions

Q: How do I add someone to my team?
A: Go to Settings > Team and click Add Team Member.

Q: Can I assign multiple people to one job?
A: Yes, add multiple team members if your plan supports it.

Tags:

team-memberassignjobpermissionstroubleshooting

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Last updated: February 1, 2025