How to Track Job Progress with Status Updates
Keep jobs current with status updates so your team knows what's happening in Local Business Pro.
Quick Answer: Update job status as work progresses: Draft → Active → Complete. Add notes to document what was done. Filter by status to see jobs at each stage.
Why Track Progress
- Team visibility - Everyone knows job status
- Customer communication - Accurate updates when they ask
- Billing accuracy - Know what's ready to invoice
- Workload management - See what's active vs complete
Updating Job Status
- Open the job detail page
- Find the Status dropdown
- Select the new status
- Add a note explaining the update
- Click Save
Status Meanings
- Draft - Not confirmed or scheduled yet
- Active - Scheduled and/or work in progress
- Complete - Work finished, ready for invoicing
- Paid - Invoiced and payment received
- Cancelled - Job was cancelled
Frequently Asked Questions
Q: Can technicians update status from the field?
A: Yes, using the mobile app or mobile browser.
Q: How do I find jobs that need attention?
A: Filter by 'Active' to see in-progress work, or 'Overdue' for stuck jobs.
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Last updated: February 1, 2025