Sarah Johnson
Business Growth Specialist
Business growth specialist with a focus on service businesses. Former operations manager for a multi-location plumbing company.
About Sarah
Sarah Johnson brings a unique perspective to service business growth, having spent 8 years as the operations manager for a multi-location plumbing company before joining the consulting world.
She specializes in helping service businesses scale from single-truck operations to multi-location enterprises. Her focus areas include hiring and training, process documentation, and building management systems that allow owners to step back from day-to-day operations.
"The goal isn't just growth - it's profitable, sustainable growth that doesn't require the owner to work 80 hours a week."
Credentials & Experience
- 8+ Years Service Industry Ops
- Former Multi-Location Operations Manager
Articles by Sarah
Business GrowthHow Much Revenue Are You Losing to Missed Calls? A Calculator for Service Businesses
Use our simple formula to calculate the true cost of missed calls for your service business. The numbers might surprise you—and cost you more than you think.
Plumbing TipsPlumbing Estimate Follow-Up: The 5-Touch Sequence That Closes 40% More Jobs
Most plumbers send an estimate and wait. This proven follow-up sequence turns more quotes into booked jobs without being pushy.
Business GrowthLandscaping Business: Surviving and Thriving Through Seasonal Swings
A month-by-month playbook for landscaping businesses to stay busy year-round, manage cash flow, and smooth out seasonal peaks and valleys.
MarketingSolar Sales Follow-Up: Nurturing Long Sales Cycles Without Losing Your Mind
Solar sales cycles can stretch for months. Here's how to stay top of mind with prospects without burning out on manual follow-up.
Business GrowthFrom Solo to Staff: Hiring Your First Technician
The complete guide to making your first hire without tanking your business. From finding candidates to training and retention strategies.
MarketingThe Service Business Review Request Playbook
A proven system to get more 5-star reviews without being pushy. Templates, timing, and tactics that work for service businesses.
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