How-To GuideIntermediate10 min read
Optimizing AI Performance with Dashboard Analytics
Use dashboard analytics to improve your AI receptionist's performance in Local Business Pro.
Quick Answer: Review AI conversation data in the dashboard, identify patterns in successful vs unsuccessful calls, adjust AI configuration based on insights, and track improvements over time.
Performance Metrics to Track
- Appointment booking rate - Calls that result in bookings
- Call duration - Efficiency of conversations
- Support required - Calls needing human follow-up
- Lead quality - Hot vs cold lead identification
Optimization Process
- Review dashboard metrics weekly
- Listen to sample conversations
- Identify common issues or questions
- Update AI configuration and knowledge base
- Add FAQs for repeated questions
- Track improvements in metrics
Common Improvements
- Add missing service descriptions to offerings
- Update pricing information that AI quotes wrong
- Improve objection handling responses
- Clarify business hours and service area
Bizzy Can Do This For You
Instead of doing this manually, just tell Bizzy:
"Help me optimize AI performance"Tags:
workflowai-optimizationanalyticsdashboardperformance
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Last updated: February 1, 2025