AI Voice Receptionist
Configure and optimize your AI-powered phone assistant for 24/7 call handling.
Start Here
Setting Up Your AI Voice Receptionist
A complete guide to activating and configuring your AI-powered phone assistant.
Setting Up Your AI Receptionist's Initial Greeting
Learn the two ways to configure how your AI receptionist answers the phone: dynamic instruction-based greetings or static fixed messages.
AI Receptionist Not Answering Calls - How to Fix
Fix issues when your AI receptionist isn't answering incoming calls. Step-by-step troubleshooting guide with common causes and solutions.
All Articles(45)
Customizing Your AI Receptionist for Any Conversation
Learn how to use Customer Type Segmentation, Conditional Call Forwarding, and Post-Call Automations to handle any type of phone call.
Troubleshooting AI Voice Issues
Solutions for common AI Voice problems including call quality, recognition, and transfer issues.
Why Is My AI Voice Sounding Robotic? Improve Voice Quality
Fix robotic or unnatural AI voice quality in Local Business Pro. Adjust voice settings, stability, and similarity for natural conversations.
How to Configure AI Receptionist Personality for More Conversions
Optimize your AI receptionist's personality traits for higher conversion rates. Learn which traits work best for different industries and customer types.
Setup Multilingual AI Support (9 Languages) - Complete Guide
Enable your AI receptionist to speak up to 9 languages including Spanish, French, and Mandarin. Complete setup guide for multilingual support.
How to Create AI Conversation Scripts for New vs Returning Customers
Build different conversation flows for new prospects and returning customers. Maximize conversions with targeted scripts and questions.
AI Giving Wrong Pricing? Fix Offering Configuration Issues
Troubleshoot and fix AI receptionist quoting incorrect prices. Step-by-step guide to verify and correct your offerings configuration.
How to Set Up AI Objection Handling Responses
Configure your AI to handle common customer objections about pricing, timing, and commitment. Increase conversions with smart responses.
Best Practices for AI Receptionist FAQs That Reduce Support Calls
Create effective FAQ entries that help your AI answer common questions accurately, reducing support burden and improving customer satisfaction.
How to Add Business Information So Your AI Answers Accurately
Configure business information entries that help your AI receptionist answer detailed questions about your company, services, and policies.
AI Not Following My Rules? Configure AI Behavior Guidelines
Troubleshoot AI not following your configured rules. Learn how to write effective rules and ensure your AI behaves as intended.
Test Call Not Connecting? Browser and Microphone Fixes
Fix test call connection issues in Local Business Pro. Troubleshoot browser permissions, microphone access, and audio settings.
How to Test Your AI Receptionist Before Going Live
Complete testing checklist for your AI receptionist before launch. Verify configuration, test scenarios, and ensure everything works perfectly.
AI Responses Different in Test vs Production? Configuration Sync
Troubleshoot differences between test AI responses and live call behavior. Ensure configuration is saved and synced properly.
Step-by-Step Guide: Using Chat Testing for Quick AI Verification
Use chat testing to quickly verify your AI configuration. Faster than voice testing for checking scripts, FAQs, and offerings.
How to Test Voice Call Quality and AI Personality
Test how your AI sounds on calls including voice quality, tone, and personality. Ensure the voice matches your brand before going live.
Test Appointment Not Appearing in Calendar? Booking Flow Check
Troubleshoot test appointments not showing in your calendar. Verify booking configuration and calendar integration settings.
Complete AI Testing Checklist Before Launch
Comprehensive checklist for testing every aspect of your AI receptionist before going live with real customers.
How to Test AI Handling of Edge Cases and Difficult Customers
Test how your AI handles challenging scenarios like angry customers, unusual requests, and competitor questions. Prepare for real-world situations.
Best Practices for Testing After Configuration Changes
How and what to test when you make changes to your AI configuration. Ensure changes work as expected without breaking other functionality.
How to Test Call Forwarding and Transfer Functionality
Verify that call transfers to forwarding groups work correctly. Test the complete transfer flow before going live.
AI Quoting Wrong Prices? Check Offering Configuration
Fix incorrect pricing from your AI receptionist by updating your offering configuration in Local Business Pro.
How to Create Offerings Your AI Can Discuss Accurately
Set up services and products in Local Business Pro so your AI receptionist can accurately describe and quote them to customers.
Offering Not Appearing in Estimates? Status and Visibility Check
Fix missing offerings in your estimates by checking status settings and visibility options in Local Business Pro.
Step-by-Step Guide: Setting Up Pricing Strategies (Fixed vs Range)
Learn when to use fixed pricing, price ranges, or estimate-based pricing for your offerings in Local Business Pro.
How to Configure Variables to Collect During AI Calls
Set up questions your AI receptionist asks customers about specific services using variables to collect in Local Business Pro.
Appointment Duration Wrong? Check Offering Duration Settings
Fix incorrect appointment lengths by updating the duration setting in your offering configuration in Local Business Pro.
Best Practices for Writing AI-Friendly Offering Descriptions
Write offering descriptions that help your AI receptionist explain services clearly to customers in Local Business Pro.
How to Deactivate Seasonal Services Temporarily
Temporarily hide seasonal offerings from your AI and estimates without deleting them in Local Business Pro.
Understanding How Offerings Flow to Estimates, Jobs, and Invoices
Learn how offerings you create flow through the entire business workflow from AI calls to paid invoices in Local Business Pro.
How to Organize Offerings with Categories and Naming Conventions
Best practices for organizing your offerings so they're easy to find and your AI can discuss them naturally in Local Business Pro.
AI Conversations Not Showing in List - How to Fix
Troubleshoot missing AI conversations in Local Business Pro by checking filters, date ranges, and sync status.
How to Find and Filter Hot Leads from AI Conversations
Use the Hot Lead filter in Local Business Pro to find high-interest prospects flagged by your AI receptionist.
Step-by-Step: Setting Up Custom Conversation Statuses
Create custom status labels to organize AI conversations in Local Business Pro according to your workflow.
Why Are Calls Being Marked as Spam Incorrectly?
Fix incorrectly flagged spam calls in Local Business Pro by reviewing and adjusting your spam settings.
How to Review AI Conversation Quality Daily
Establish a daily review routine to monitor AI performance and catch issues early in Local Business Pro.
How to Use Conversation Filters to Find Support Requests
Master the filter options in Local Business Pro to quickly find conversations that need human attention.
Cannot Hear Call Recordings? Audio Playback Troubleshooting
Fix audio playback issues when trying to listen to AI call recordings in Local Business Pro.
How to Identify Patterns in AI Conversations for Improvement
Analyze AI conversation trends in Local Business Pro to improve your AI's performance over time.
Best Practices for Following Up on 'Support Required' Calls
Handle Support Required conversations effectively in Local Business Pro to rescue potential customers.
How to Export AI Conversation Data for Analysis
Export your AI conversation history from Local Business Pro for reporting, analysis, or backup purposes.
Optimizing AI Performance with Dashboard Analytics
Use dashboard analytics to improve your AI receptionist's performance in Local Business Pro.
Didn't find what you need?
Our support team is happy to help. Reach out and we'll get back to you within 2 hours.
Contact Support