Plan Change Not Taking Effect - How to Fix
Troubleshoot when your Local Business Pro plan change isn't applying. Understand upgrade vs downgrade timing.
Quick Answer: Upgrades take effect immediately; downgrades apply at your next billing cycle. Check Account > Plans to verify your scheduled change, or refresh the page.
Understanding Plan Change Timing
- Upgrades - Immediate effect, prorated charge
- Downgrades - Apply at next billing cycle
- Pending changes - Shown in Plans page
Troubleshooting Steps
- Navigate to Account > Plans
- Refresh the page to see current status
- Check if your change is pending (for downgrades)
- Verify the change confirmation email
- If upgrading, check for payment errors in Billing
Frequently Asked Questions
Q: I upgraded but don't see new features. Why?
A: Try logging out and back in, or refresh the page. Contact support if issues persist.
Q: Can I speed up a downgrade?
A: No, downgrades always apply at the next billing cycle to give you full value for current payment.
Bizzy Can Do This For You
Instead of doing this manually, just tell Bizzy:
"My plan change isn't working"Or navigate to: Account > Plans
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Last updated: February 1, 2025