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Operations

Tips for streamlining operations, managing teams, and improving efficiency.

Operations Articles

Business SMS messaging and A2P campaign typesOperations

A2P Campaign Types Explained for Service-Based Businesses

Not sure which A2P campaign type to choose for your business SMS messaging? This guide breaks down Low Volume Mixed, High Volume Marketing, 2FA, and more to help you pick the right one.

Local Business Pro Team
10 min
AI phone answering comparison guideOperations

The AI Phone Answering Buyer's Guide for Service Businesses

Not all AI receptionists are created equal. Here's what to look for, what to avoid, and how to choose the right solution for your contracting business.

Local Business Pro Team
14 min
Pest control route optimization mapOperations

Pest Control Route Optimization: How to Serve 3 More Customers Per Day

Smart routing can add 2-3 extra service calls per technician per day. Here's how to optimize your pest control routes.

Local Business Pro Team
9 min
CRM software dashboard for service businessOperations

7 CRM Features Every Service Business Actually Uses

Forget the 200-feature enterprise CRM. Here are the 7 features that actually matter for service contractors—and how to use them effectively.

Local Business Pro Team
10 min
Technician using mobile app in fieldOperations

Mobile-First Operations: Running Your Business From the Truck

Your office is wherever you are. Here's how to set up truly mobile operations so you can run your service business from anywhere.

Mike Chen
11 min
Customer service representative on phoneOperations

The Complete Service Call Script Library: 15 Templates

Copy-paste scripts for every phone scenario: booking calls, estimate follow-ups, complaint handling, and more. Used by top-performing service businesses.

Local Business Pro Team
14 min
Security camera installation project managementOperations

Security Camera Installation: Managing Multi-Day Projects

Complex installs need complex project management. Here's how to keep security camera projects on track, on budget, and profitable.

Mike Chen
11 min
Handyman using business softwareOperations

Handyman Business Software: One System for 100 Different Jobs

Handymen do everything—which makes software selection tricky. Here's what actually works for multi-service businesses.

Local Business Pro Team
9 min
Spreadsheet vs CRM comparisonOperations

Why Your Spreadsheet Isn't a CRM (And When It Matters)

Your Excel 'system' is holding you back. Here's how to know when you've outgrown spreadsheets and what to do about it.

Local Business Pro Team
8 min

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