AI Quoting Wrong Prices? Check Offering Configuration
Fix incorrect pricing from your AI receptionist by updating your offering configuration in Local Business Pro.
Quick Answer: If your AI is quoting wrong prices, the issue is almost always in your Offerings configuration. Navigate to AI Logic > Offerings and verify each service has the correct pricing set.
Why Your AI Quotes Wrong Prices
Your AI receptionist pulls pricing directly from your Offerings. When it quotes an incorrect price, the offering configuration needs to be updated - not the AI itself.
Step-by-Step Fix
- Navigate to AI Logic > Offerings
- Find the offering with incorrect pricing using the search bar
- Click View to open the offering details
- Check the Pricing field - update to the correct amount
- For price ranges, verify both minimum and maximum values
- Click Save to apply changes
- Test your AI to confirm it now quotes correctly
Common Causes
- Outdated pricing: Prices were raised but offerings weren't updated
- Wrong pricing type: Using fixed price when you meant to use a range
- Duplicate offerings: Multiple versions of the same service with different prices
- Deactivated vs Active: Old offering with wrong price is active instead of the new one
Frequently Asked Questions
Q: My AI still quotes the old price after I updated it. Why?
A: Make sure you clicked Save after editing. Changes take effect immediately once saved.
Q: Can I set different prices for different customer types?
A: Currently, each offering has one price. Create separate offerings for different pricing tiers (e.g., 'Standard Cleaning' vs 'Deep Cleaning').
Q: How do I handle 'call for pricing' services?
A: Set the pricing type to 'Estimate-Based' - your AI will tell customers that pricing requires an assessment.
Bizzy Can Do This For You
Instead of doing this manually, just tell Bizzy:
"Help me fix my offering prices"Or navigate to: AI Logic > Offerings
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Last updated: February 1, 2025