How-To GuideBeginner4 min read

How to Export AI Conversation Data for Analysis

Export your AI conversation history from Local Business Pro for reporting, analysis, or backup purposes.

Quick Answer: Use the export option in the three-dot menu on the Conversations page to download conversation data. Apply filters first to export specific date ranges or conversation types.

Why Export Conversation Data

Exports help you create reports, analyze trends in spreadsheets, share data with team members, or maintain backups of important customer interactions.

Step-by-Step Export

  1. Navigate to Conversations > List
  2. Apply filters to select the data you want to export
  3. Set a date range if needed
  4. Click the three-dot menu in the header
  5. Select Export
  6. Choose your export format (CSV typically)
  7. The file downloads to your computer
  8. Open in Excel, Google Sheets, or your analysis tool

Export Data Includes

  • Date and time of conversation
  • Customer name and contact info
  • Conversation source (call/chat)
  • Duration
  • Status and flags
  • AI-detected categories

Frequently Asked Questions

Q: Can I export the full conversation transcripts?
A: The export includes metadata. For full transcripts, view individual conversations.

Q: How far back can I export?
A: You can export data back to the beginning of your account, subject to your plan's retention policy.

Tags:

exportdataanalysisreportingconversations

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Last updated: February 1, 2025