How to Organize Offerings with Categories and Naming Conventions
Best practices for organizing your offerings so they're easy to find and your AI can discuss them naturally in Local Business Pro.
Quick Answer: Use consistent naming patterns, prefix related services with the same keyword, and filter by Type (Service/Product) and Status (Active/Deactivated) to keep offerings organized.
Why Organization Matters
As your business grows, you'll have dozens of offerings. Good organization helps you find offerings quickly, keeps your AI conversations consistent, and makes estimates easier to create.
Naming Best Practices
- Start with the category: 'AC Repair', 'AC Tune-Up', 'AC Installation'
- Be specific: 'Water Heater Replacement - 50 Gallon' not just 'Water Heater'
- Use customer language: 'Drain Cleaning' not 'Hydro-Jetting Service'
- Include key details: 'Pool Opening - In-Ground' vs 'Pool Opening - Above-Ground'
- Avoid codes: 'HVAC-001' means nothing to customers or team members
Using Filters Effectively
- Type filter: Separate Services (work you do) from Products (items you sell)
- Status filter: Hide deactivated offerings from day-to-day view
- Search: Find specific offerings by typing part of the name
- Combine filters: Show only 'Active Services' for a focused view
Example Organization
HVAC Company Offerings:
- AC Repair - Residential
- AC Repair - Commercial
- AC Tune-Up
- AC Installation - Central
- AC Installation - Mini-Split
- Heating Repair
- Heating Tune-Up
- Furnace Installation
- Duct Cleaning
- Thermostat Installation (Product)
Frequently Asked Questions
Q: Can I create custom categories for offerings?
A: Currently, offerings use Type (Service/Product). Use naming prefixes for custom grouping.
Q: How many offerings is too many?
A: There's no limit, but if you have 50+, consider consolidating similar services or using naming conventions for easier searching.
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Last updated: February 1, 2025