Brand Colors Not Applying? Cache and Save Troubleshooting
Fix brand colors not showing on documents by clearing cache and verifying save in Local Business Pro.
Quick Answer: Re-save your brand colors in AI Logic > Business Details, then do a hard refresh (Ctrl+Shift+R or Cmd+Shift+R) to clear cached styles. Generate a new document to verify colors apply.
The Problem
You've set brand colors in Business Details, but your estimates and invoices still show the old colors or default styling.
Step-by-Step Fix
- Navigate to AI Logic > Business Details
- Scroll to the Brand section
- Verify your colors are set correctly (check hex codes)
- Click Save Changes (even if nothing changed)
- Do a hard refresh: Ctrl+Shift+R (Windows) or Cmd+Shift+R (Mac)
- Create a new estimate or invoice
- Verify the colors now appear correctly
Common Causes
- Didn't save: Color picker was used but Save wasn't clicked
- Browser cache: Old styles are cached - hard refresh clears them
- Existing documents: Previously created documents keep their original colors
- Invalid hex code: Manually entered hex code may be malformed
Verifying Colors Are Set
- Primary Color should show your main brand color
- Secondary Color for backgrounds and secondary elements
- Accent Color for buttons and highlights
- Each should display the color preview next to the hex code
Frequently Asked Questions
Q: Will changing colors update my existing estimates?
A: No, existing documents keep their original colors. Only new documents use updated colors.
Q: What color format should I use?
A: Use 6-character hex codes with # (e.g., #0066CC). The color picker also lets you select visually.
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Last updated: February 1, 2025