TroubleshootingBeginner4 min read

Brand Colors Not Applying? Cache and Save Troubleshooting

Fix brand colors not showing on documents by clearing cache and verifying save in Local Business Pro.

Quick Answer: Re-save your brand colors in AI Logic > Business Details, then do a hard refresh (Ctrl+Shift+R or Cmd+Shift+R) to clear cached styles. Generate a new document to verify colors apply.

The Problem

You've set brand colors in Business Details, but your estimates and invoices still show the old colors or default styling.

Step-by-Step Fix

  1. Navigate to AI Logic > Business Details
  2. Scroll to the Brand section
  3. Verify your colors are set correctly (check hex codes)
  4. Click Save Changes (even if nothing changed)
  5. Do a hard refresh: Ctrl+Shift+R (Windows) or Cmd+Shift+R (Mac)
  6. Create a new estimate or invoice
  7. Verify the colors now appear correctly

Common Causes

  • Didn't save: Color picker was used but Save wasn't clicked
  • Browser cache: Old styles are cached - hard refresh clears them
  • Existing documents: Previously created documents keep their original colors
  • Invalid hex code: Manually entered hex code may be malformed

Verifying Colors Are Set

  1. Primary Color should show your main brand color
  2. Secondary Color for backgrounds and secondary elements
  3. Accent Color for buttons and highlights
  4. Each should display the color preview next to the hex code

Frequently Asked Questions

Q: Will changing colors update my existing estimates?
A: No, existing documents keep their original colors. Only new documents use updated colors.

Q: What color format should I use?
A: Use 6-character hex codes with # (e.g., #0066CC). The color picker also lets you select visually.

Tags:

brand-colorscachedocumentsstylingtroubleshooting

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Last updated: February 1, 2025