Appointments Showing Wrong Time? Timezone Troubleshooting
Fix appointment time display issues in Local Business Pro by checking timezone settings.
Quick Answer: Wrong appointment times usually mean your timezone setting is incorrect. Check AI Logic > Business Details > Service Area and verify the correct timezone is selected.
The Problem
Appointments show the wrong time - off by 1-3 hours typically. A 2 PM appointment shows as 11 AM, or similar time differences.
Step-by-Step Fix
- Navigate to AI Logic > Business Details
- Find the Service Area section
- Check the Timezone dropdown
- Select your correct timezone
- Click Save Changes
- Refresh the Calendar page
- Verify appointments now show correct times
Common Causes
- Default timezone: Account created with wrong default
- DST change: System didn't adjust for Daylight Saving Time
- Browser timezone: Your browser is in a different timezone
- Google Calendar mismatch: Google Calendar set to different timezone
Frequently Asked Questions
Q: Will fixing the timezone change existing appointments?
A: Existing appointments may shift when the timezone is corrected. Review and adjust as needed.
Q: My Google Calendar shows different times. Why?
A: Check that Google Calendar is set to the same timezone as Local Business Pro.
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Last updated: February 1, 2025