Cannot Create Appointments? Required Fields Checklist
Troubleshoot appointment creation issues in Local Business Pro by checking required fields and settings.
Quick Answer: If you can't create appointments, check that all required fields are filled: customer, date/time, and service. Also verify you have the necessary permissions to create calendar events.
Required Fields Checklist
- Customer: Select existing or add new contact
- Date: Select the appointment date
- Time: Choose start time
- Service/Offering: Select what the appointment is for
- Duration: Usually auto-fills from offering
- Assigned to: Team member (may be required)
Common Issues
- Missing customer: You must select or create a contact first
- No service selected: Choose an offering for the appointment
- Past date: Can't create appointments in the past
- Permission issue: Your account may not have scheduling permissions
- No offerings: Create offerings first if none exist
Step-by-Step Creation
- Click + or empty time slot
- Search and select the customer
- Choose the service from offerings
- Select date and time
- Assign a team member if required
- Add any notes
- Click Save
Frequently Asked Questions
Q: The save button is grayed out. Why?
A: Required fields are missing. Check for red highlights or asterisks indicating what's needed.
Q: Can I create an appointment without a service?
A: Most setups require a service. Create a generic 'Consultation' offering if needed.
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Last updated: February 1, 2025